Certifications & accreditation

Official accreditation is central to our business and demonstrates our firm grasp of:

  • Service quality
  • Operational safety
  • Shipment security


ISO 9001

certif-iso9001ISO 9001 is an international quality standard defining requirements for management systems. ISO certification helps us:

  • Improve service quality
  • Control processes
  • Reduce waste
  • Motivate employees by giving them a common goal
  • Communicate actively
  • Provide genuine grounds for customer confidence

We have been ISO 9001-certified since 2000, a confirmation of our commitment to quality.

See certification

Authorised Economic Operator (AEO)

certif-aeoWe have been an Authorised Economic Operator (AEO) since 2009 (No. FR00000190) and it was renewed for 3 years in 2016. This status grants international recognition of our customs compliance, record-keeping, financial solvency and adherence to security and safety standards, and attests to our commitment to an EU certification.

After the September 11 attacks, at the request of the United States of America, the European Union voted to set up a system of analysis for EU risk arising from all incoming and outgoing flows. The system came into effect July 1, 2009.

Under the system, international trade operators must submit pre-arrival and pre-departure information on goods entering or leaving the EU, including data deemed necessary to analyse security and safety risk.

AEO certification offers many benefits:

  • Priority treatment of consignments if selected for control
  • Choice of the place of controls
  • Easier admittance to customs simplifications
  • Simpler formalities
  • IATA certification (International Air Transport Association), our International Air Transport Association (IATA) certification, obtained in 1977, opens the door for us to work with all airlines.

Most airlines headquartered in the signatory states of the International Civil Aviation Organization are IATA-certified. The purpose of certification is to promote global business development for air cargo.

All international agents must correctly pack and label goods and comply with regulations. IATA certification offers several benefits for agents since data exchange is simplified between IATA agents.

IATA certification allows us to:

  • Appear on lists published by the IATA
  • Issue air waybills (AWB)
  • Receive a 5 % commission on the amount of the shipment and the customs value declaration
  • Use the Cargo Account Settlement Systems (CASS)

See certification

LIFFE nomination

certif-iceICE (InterContinental Exchange) is the one of Europe’s largest derivatives exchanges, and second largest worldwide in terms of value.

As ICE nominated warehousekeeper, we have access to a one-of-a-kind trading platform.

At Tramar, ICE nomination is held by the Green Coffee department, hooked up to the Guardian information system.
Tramar therefore stores ICE coffee commodities in 12,000 square metres of warehouse space belonging to the Société des Receveurs de Café (SRC).

ICE nomination allows us to store and distribute all commodities, in bulk or packages.


Customs accreditation for petrochemicals

certif-petrochimieWith over 30 years of experience in petrochemicals, Tramar has made its name as an expert in the shipping of petroleum products.

Thanks to its accredited, qualified teams and know-how in dangerous goods handling, the Group holds French customs accreditation for petroleum products.